Privacy policy

The 500 Card Game · last updated 30 September 2026

The 500 Card Game is a card game for iPhone, iPad and Android made as a personal project. This page says what the app stores about you, why, who handles it, and how to delete it. If anything here is unclear, write to fivehundredcardgame@gmail.com.

Playing solo

Games against the computer run entirely on your device. Your settings (theme, sound, accessibility), your statistics and a game in progress are saved on the device only and are never sent anywhere.

Playing online

When you first open Play Online, or Settings > Account, the app signs you in anonymously, so you can play without an account. To run online games it stores:

Quick-chat is limited to preset phrases and emotes; there is no free-text chat.

Reporting and blocking players

At an online table, Quick chat > Report or block lets you report another player or block them. Report opens an e-mail to us, from your own mail app, with that player's display name, Player ID and room code and your Player ID; we use it only to deal with the report (for example to rename or delete an offensive account) and delete the e-mail once it is dealt with. Block is kept on your device only: that player's quick-chat is hidden and their name shows as "Blocked player". You can unblock in Settings > Account.

Crash reports

If the app crashes or hits an error, it sends a crash report: the error, the app version, the device model and operating system, and non-personal context such as the screen you were on and whether you were online. Crash reports never contain your cards, your messages or any sign-in tokens.

Who handles the data

The data is used only to run the game. It is never sold, never used for advertising, and there are no ads or tracking in the app.

Keeping and deleting your data

Online data is kept while your account exists. You can delete your account at any time in the app under Settings > Account > Delete account (step by step: fivehundredapp.pages.dev/delete-account): this removes your profile, your sign-in and your personal data from the server, and any online game you are in continues with a computer player in your seat. If you linked Sign in with Apple, the app asks Apple to confirm and revokes its Apple sign-in, so the game also disappears from your Apple ID's list of apps using Sign in with Apple. Push tokens are removed when you sign out or delete your account. Crash reports are kept by Firebase for a limited time (90 days) and then deleted. Uninstalling the app removes everything stored on the device.

You can also ask for a copy of your data, a correction, or deletion by writing to fivehundredcardgame@gmail.com.

Children

The app is a general-audience card game. It does not knowingly collect personal information from children under 13 beyond the anonymous game data above; linking an Apple or Google account is optional.

Changes

If this policy changes, the new version is posted on this page with a new date.